ambiguous role descriptions
As Founder of EAs in Education, through both my community experience and literature research, I’ve come to realise that many Executive Assistants working in education face ambiguous role descriptions.
We know leadership isn’t defined by a title. In fact, many people hold leadership qualities without ever having the title to go with it. We are passionate about our EA roles because we know we are leaders, driven in our careers to contribute within the unique context of education, an environment purpose-built for growth, transformation, and student success.
However, when role descriptions are vague and/or not communicated clearly, they create uncertainty around expectations, authority, and scope. This not only impacts the EA and the Senior Executives they support, but can also lead to disharmony across the school community. Research from the World Administrators Alliance shows that unclear role definitions are a top challenge for administrators worldwide, affecting performance, recognition, retention, and team cohesion.
Clarity isn’t about limiting a role; it’s about enabling EAs to lead with purpose, influence, and confidence.
